FAQ
Frequently Asked Questions
What does KQ Prints offer?
We offer custom apparel, DTF transfers and gang sheets, ready-made DTF prints, sublimation, embroidery, 3D shirts, business cards, stickers, banners, backdrops, yard signs, window graphics, vehicle magnets, and more. Contact us about specialty or bulk projects.
How do I place an order?
Shop available products and DTF printing options directly at kqprints4u.com. For personalized projects that need a quote, contact us at kqprints30@gmail.com or call 803-558-2139.
Where do I pick up my order?
All customer pickups are at KQ2 — Albright Location, 875 Albright Road, Suite 117, Rock Hill, SC 29730. Please wait until we notify you that your order is ready. The Mt Gallant location is not a customer pickup location.
What are the KQ2 business hours?
Monday–Friday: 9:00 AM–8:00 PM. Saturday: 10:00 AM–2:00 PM. Sunday: closed.
What is a DTF gang sheet?
A DTF gang sheet combines multiple designs on one film sheet to make efficient use of print space. If you already have a print-ready layout, choose the upload option. If you need to arrange individual designs on a sheet, choose the gang-sheet builder.
Can you help with my artwork?
Yes. Contact us with your design idea or artwork. We can review the project and explain any artwork preparation or design charges before proceeding.
Can I bring my own shirts?
Contact us before bringing customer-supplied garments so we can confirm compatibility, availability, and pressing or embroidery pricing.
How long will my order take?
Turnaround depends on the product, quantity, artwork readiness, and current workload. Standard DTF orders may be faster than large custom or embroidered orders. Please confirm your deadline before ordering; shipping transit time is additional to production time.
Do you offer rush orders?
Rush service may be available depending on the order and production schedule. Contact us before placing a time-sensitive order to confirm availability and any rush fee.
Do you offer shipping?
Shipping options vary by product. Available delivery choices appear during checkout, or you can contact us before ordering.
Can I order just one item?
Many products are available in small quantities. Minimum quantities, when applicable, are shown on the product listing or confirmed in a custom quote.
Can I reorder a previous design?
Contact us with your prior order details and we can check whether the artwork is available for reprinting.
What if my uploaded image is blurry?
Low-resolution artwork can affect print quality. We may contact you about files that need correction before production. For best results, upload clear, high-resolution artwork.